What are your building hours? When are you open?
Our teams are generally onsite between 9.30 AM – 8 PM local time Monday through Saturday at all locations. Thoughyou’ll often find them around after hours. For members with Resident Memberships or Private offices, your membership card gives you 24/7 access. You can work whenever you feel like it.
Can guests visit me in my private office?
Yes, They will just need to sign in with our lovely Member Concierge on arrival.
I am a current Hive19 member and love my space! I want to spread the word, does Hive19 give referral rewards?
Yes! Our referral program rewards Hive19 members with vouchers for every successful referral and from time to time we run referral campaigns, with travel prizes up for grabs.
My company has grown out of its current space. Will Hive19 allow our team to grow?
Yes! The beauty of Hive19 is that we allow you to be fully flexible. Having exciting thoughts about adding desks or moving into larger spaces? You can. Feel like throwing off some of the responsibility and downsizing? We can accommodate. We are here to help you find the space to fit your aspirations.
What is a Casual?
A free spirited individual that likes to roam from place to place with no fixed working abode.
What is the difference between a hot desk, a resident coworking desk and a resident private office?
A Hot Desk is a shared workspace in a collective area. There’s no need to book in advance, you can come and go as you need and use any available desk, you free spirit you. A Resident Coworking Desk is your personally assigned workspace in a large open area shared with other members. This dedicated space comes with a lockable filing cabinet for your personal belongings. Desktop computers can be set up and left. There are lots of spaces to make private phone calls if you need to. A Resident Private Office is a fully enclosed, lockable space built for a team that ranges in size from small [10 or less] to medium [10 to 20] to large [20 plus to a whole floor]. You can add on offices as you grow or move into larger spaces depending on your requirements. Have a chat with our team about custom-built spaces for larger teams, or shy types who need to retreat now and then.
What is workspace?
A daily workspace is designated seating in a shared desk area that has ample seating, work surfaces and access to power.
Can I stop in to have a look around or should I make an appointment?
Of course you can. But tours must be scheduled in advance. This makes sure we are available to give you all the love and attention you deserve, you gorgeous thing you. To book a tour, just call us.
Do you have a day rate for non-members?
We do and we’d love to have you here. Pop into anyone of our Hive19 site during our business hours and work from one our lounges. Our half day rate is Rs.300/- (max. 4.5 hours) and our full day rate is Rs.500/- (max. 9 hours)
Are your agreements really month to month?
Yes. Our flexible month-to-month commitment provides you with the stability of an office along with the flexibility you need to grow your business. For the exception of the virtual plan, all other pricing plans only require a month to month commitment.
When do I let Hive19 management know that I'm moving out?
Members are required to give a notice at the beginning of the month if they want to move out at the end of the month. Example: If a member wants to move out on 1st July, they must give notice to the management by 1st June.
Is tea/coffee separately chargeable?
No. The cafeteria provides members with free tea and coffee, but some individually prepared drinks are chargeable.
What is the internet speed?
Each hub has an independent lease line for internet connectivity. Each member gets an internet speed of 8 mbps. There is no limit on the usage.
Are pricing plans inclusive of taxes?
No. The prices listed are exclusive of GST which will be applied at billing.
Can I leave my laptop at my desk? Do you have CCTVs?
All our hubs have 24×7 security, with guards present all the time. If you are a permanent member, you can leave your files, laptops etc in your on your desk/locker. However, for members with a floating desk, we advise you to take your belongings with you when you leave the hub.
Can I use Hive19’s address as my official company address?
As a member, you can use our address as your corresponding address. If you need the address to be your registered business address you can opt for the Virtual Plan which has some additional benefits too.
Is it possible to get a separate internet line for my team?
It is definitely possible to set up your separate internet connection, however that would call for additional costs. We’ll need to know your bandwidth requirement (speed, users, wired/wireless) and we can get back to you with the involved cost.
Can I have people from outside for meetings?
We understand that meeting prospective clients and business partners is an essential part of a growing business and we hence provide for you to use any conference room for any 10 days, upto 3 hours each.
How much do I need to reserve my office space?
We require a one month refundable security deposit and one month rent in advance
Is there any lock-in period? What is the minimum service agreement?
No, there is no lock-in period. You can terminate your membership any time with a month’s notice.
Is mail handling available?
Yes. Our members are entitled to use the services provided by our many value partners, including mailing and courier services. Note – Courier charges are to be borne by the member itself
Is there an advance booking of the meeting room required?
Yes. You can book a meeting room in advance on phone or mail.
Do you rent out meeting rooms?
Yes, we do but depends on availability of meeting room. Our community is growing and to keep up with the requirements of our members, priority will be given to members. The intent is that these meeting rooms should be readily available for the members as and when they need to use them.
Can I join Hive19 in the middle of a month?
Of course, you can start with your membership at any time during the month. That’s not an issue.
Do you have any storage area?
We have lockable cupboards where you can store your personal belongings like files/documents. But we do not provide large storage spaces or warehousing facilities.